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Independent regulator and competition authority
for the UK communications industries.

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Ofcom for ConsumersThe TV, radio and phone services citizens and consumers use at home and in business, and what to do if you’re not happy.

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News Features

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TV studio

January 23, 2012

Every time we receive a complaint from a viewer or listener, we assess it against the Broadcasting Code.

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Athlete

January 23, 2012

Demand from wireless technologies that will help ensure the smooth running of the London 2012 Olympic and Paralympic Games will more than double within London during the seven week event, according to analysis by Ofcom. 

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Tags: Spectrum

4G logo

January 12, 2012

Ofcom has today set out a number of new proposals for making 4G mobile spectrum available in the UK.

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Frustrated man

December 20, 2011

Ofcom today published its latest complaints data revealing the most complained about major telecoms providers between July and September 2011.

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Everything you need to know about how to make a television, radio or video on demand complaint TV and remote.

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Tv camera

Product placement is now allowed in UK television programmes.

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Tags: TV

alt

With millions of phone deals available today, it can be very confusing working out which offers you the best value for money.

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If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. It tells you about some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.

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Advice and complaints

  • Your fixed line, mobile and internet

    Our job is to make sure that phone companies treat you fairly.
    Our advice and monitoring forms

  • TV and Radio Programmes

    Are you concerned about a programme you have seen on television or listened to on the radio?
    Find out how to complain

  • TV and Radio reception problems

    The BBC are responsible for investigating complaints of interference to domestic radio and television.
    Advice and how to report a problem