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Ofcom for ConsumersThe TV, radio, phone and postal services citizens and consumers use at home and in business, and what to do if you’re not happy.
News Features
May 15, 2012
Mystery shopping to check compliance with Ofcom’s Voluntary Code of Practice on Broadband Speeds has revealed that information provided to consumers by internet service providers (ISPs) has improved but has also identified areas where further work is needed.
May 10, 2012
Ofcom today invited applications for 21 local TV channels across the UK. This follows new duties given to Ofcom by Parliament to license local TV.
May 8, 2012
Viewers and listeners often complain to us about programmes they’ve seen or heard on TV and radio.
May 4, 2012
Ofcom today announces the award of four new community radio licences for services in the south west of England.
Everything you need to know about how to make a television, radio or video on demand complaint TV and remote.
With millions of phone deals available today, it can be very confusing working out which offers you the best value for money.
If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. It tells you about some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.
Advice and complaints
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Your fixed line, mobile and internet
Our job is to make sure that phone companies treat you fairly.
Our advice and monitoring forms -
TV and Radio Programmes
Are you concerned about a programme you have seen on television or listened to on the radio?
Find out how to complain -
TV and Radio reception problems
The BBC are responsible for investigating complaints of interference to domestic radio and television.
Advice and how to report a problem
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