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Ofcom for ConsumersThe TV, radio and phone services citizens and consumers use at home and in business, and what to do if you’re not happy.

News Features
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January 23, 2012
Every time we receive a complaint from a viewer or listener, we assess it against the Broadcasting Code.
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January 23, 2012
Demand from wireless technologies that will help ensure the smooth running of the London 2012 Olympic and Paralympic Games will more than double within London during the seven week event, according to analysis by Ofcom.

January 12, 2012
Ofcom has today set out a number of new proposals for making 4G mobile spectrum available in the UK.
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December 20, 2011
Ofcom today published its latest complaints data revealing the most complained about major telecoms providers between July and September 2011.
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Everything you need to know about how to make a television, radio or video on demand complaint TV and remote.
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With millions of phone deals available today, it can be very confusing working out which offers you the best value for money.
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If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. It tells you about some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.
Advice and complaints
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Your fixed line, mobile and internet
Our job is to make sure that phone companies treat you fairly.
Our advice and monitoring forms -
TV and Radio Programmes
Are you concerned about a programme you have seen on television or listened to on the radio?
Find out how to complain -
TV and Radio reception problems
The BBC are responsible for investigating complaints of interference to domestic radio and television.
Advice and how to report a problem
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