Price comparison sites
Gone are the days when we signed up with a company and stayed there for life.
Today’s consumer is increasingly likely to chop and change between service providers on a regular basis as they search for the best deals.
This in itself has helped lead to lower prices as companies have had to provide more competitive deals or face losing customers to a rival.
But with so many deals out there it’s easy to get overwhelmed.
Comparison websites
One way to find out what is available is to search one of the numerous price comparison websites.
But how can you be sure the information they give you is accurate and up to date?
The best way is to find a site that displays the Ofcom Price Accreditation Scheme logo.
Our scheme ensures that any accredited site provides prices that are accurate, comprehensive, up to date and accessible.
Rigorous audit
Currently six sites – Mobilife, Broadband Choices, Cable.co.uk, Simplifydigital, BillMonitor and Broadband.co.uk– have had their price comparison calculators accredited.
All were put through a rigorous independent audit so that consumers can be confident they’re being offered the best information.
We also welcome applications for accreditation from other price comparison companies.
Switching broadband providers
Customers wishing to change broadband provider need to obtain a Migration Authorisation Code (MAC) from the ISP they are leaving.
This allows them to change provider with minimal interruption to their broadband service.
In 2007 Ofcom introduced a new regulation to ensure all broadband providers issue a MAC within five working days of receiving a request from their customers.
The service should then be transferred seamlessly and with little or no disruption of service.
However, if you are having problems switching between ISPs because of problems obtaining a MAC from your existing supplier, click here.
To learn more about the scheme and how these sites could save you money, click on the video above.
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