How to shop safely online
Millions of us now shop online.
Not only is it a convenient way to shop, it also offers more choice and you can often save money.
Online shopping is also safe and secure so long as you take a few simple steps first.
Video guide
Ofcom has today published a video setting out steps consumers can take and things they should look out for when shopping online this Christmas.
The video forms part of Ofcom’s support for Get Safe Online week (16-20 November), an annual event to raise awareness of internet safety issues.
Advice and complaints
-
Your fixed line, mobile and internet
Our job is to make sure that phone companies treat you fairly.
Our advice and monitoring forms -
TV and Radio Programmes
Are you concerned about a programme you have seen on television or listened to on the radio?
Find out how to complain -
TV and Radio reception problems
The BBC are responsible for investigating complaints of interference to domestic radio and television.
Advice and how to report a problem
Stay up to date
-
Ofcom Consultations
-
The Communications Market
-
The Consumer Experience
-
Enforcement Bulletins
-
Audience complaints