Online shopping this Christmas

Internet stores are hoping for the busiest day of the year today on what has been dubbed ‘Mega Monday’.
For the past two years online stores have experienced a huge increase in sales on the Monday closest to the start of December.
Buying presents online is not only a convenient way to shop, it also offers more choice and you can often save money.
Video guide
Online shopping is also safe and secure so long as you take a few simple steps first.
Ofcom has produced a video setting out steps consumers can take and things they should look out for when shopping online this Christmas.
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