Maximising your mobile coverage

If you’re thinking of switching to a different mobile phone provider, don’t assume that you’ll automatically enjoy the same coverage.

The strength of a mobile signal varies depending on where you live and which provider you choose.

So, just because you enjoy a strong signal with your current provider doesn’t mean that a competitor will necessarily provide the same coverage.

However, an Ofcom guide explains the practical steps you can take to maximise your mobile coverage and ensure you’re not left without a signal.

Postcode checkers

For example, before signing up to a service, check the coverage provided by the mobile operators.

All operators have online “postcode checkers” which can give an indication of 2G coverage – suitable for calls and texts – as well as the 3G coverage needed for web services.

The guide also gives advice on other things you should do before you buy your phone, such as checking on what the policy is should you want to return the handset.

Some operators have a network guarantee which allows customers to return a phone under certain circumstances if they are unable to get a signal. However, this varies by operator and retail outlet.

Improve indoor coverage

There is also advice on how you can improve mobile coverage indoors.

Coverage inside buildings can be worse than outside because the building acts as a shield to mobile signals.

But there are two ways that can improve indoor coverage using a fixed broadband connection. To learn more, download our guide [pdf].

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