Smartphone popularity continues to soar
New figures show that that smartphones now account for 64 per cent of all phones sold in the UK.
The news follows on from Ofcom’s Communications Market Report for 2010 which revealed a huge increase in smartphone ownership – up 81 per cent from 7.2 million users in May 2009 to 12.8 million in May 2010.
If you’re thinking of taking the plunge and switching to a new smartphone deal, have a look at our mobile guides.
They explain how to get the best deal, ways to maximise your mobile coverage, how to transfer your number between providers and what to consider when using your handset abroad.
How to get the best mobile phone deal
There are millions of phone deals available today so it can be very confusing working out which one works out best one for you.
And if you don’t choose one that best suits your needs you could end up paying more than you need to.
Ofcom’s guide is designed to help consumers get the most from their mobile deal and save money.
It provides helpful tips on what you should ask before signing up for a deal - such as whether there are any additional costs, the length of contract, details on upgrades and network coverage.
Transferring your mobile number when switching provider
It’s quick and easy to keep your number when you switch mobile provider – but that wasn’t always the case.
Back in 1999 it could take you up to 25 days to switch your number – now it take just two days and that will fall to one day from April 2010.
If you want to switch provider but keep your existing number you need to ask your existing provider for a Porting Authorisation Code (PAC) which you then give to your new mobile provider.
To learn more about the process take a look at our short consumer guide.
Mobile phone coverage
If you’re thinking of switching to a different mobile phone provider, don’t assume that you’ll automatically enjoy the same coverage.
The strength of a mobile signal varies depending on where you live and which provider you choose.
So, just because you enjoy a strong signal with your current provider doesn’t mean that a competitor will necessarily provide the same coverage.
This Ofcom guide explains the practical steps you can take to maximise your mobile coverage and ensure you’re not left without a signal.
It looks at online signal checkers, returns policies as well as how you can improve mobile coverage indoors.
Mobiles abroad
In recent years more than one unlucky holidaymaker has returned from abroad to be greeted by a sky-high mobile phone bill.
If you’re planning on using your mobile overseas, take a look at our advice video before you go.
It provides tips on what you need to consider before you travel, as well as advice on using mobile phones and downloading data abroad.
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