Advice for parents
Protecting your children in a digital world
Multi-channel TV and the internet means we can now get a wealth of entertainment and information at the touch of a button. But not all of this is going to be suitable for your children.
Keywords: BT, BT Vision, Digital TV, Freeview, Media Literacy, Telecoms, TV on demand, Video on demand, Virgin
Parental controls for games consoles/portable media players
Most modern games consoles let you go online but each console will have different parental controls. This guide will show you how to find information to help keep children safe online when using games consoles and portable media players.
Keywords: Consumer, Content, Internet
Parental controls for mobile phones
Many mobile phones now let you go onto the internet at the touch of a button. This guide will show you how to find information to help keep children safe online when using a mobile phone.
Keywords: Consumer, Mobile, Online safety, Phone, Text message
Keep connected at college – a student guide
It’s important to keep connected at college and to make sure you’re also getting the best value for money.
Ofcom has put together the following guide for students on the communications services they may need during their studies.
Keywords: Broadcasting, Internet, Landline, Mobile, Phone
Mobile location based services
A location based service uses technology to find your mobile’s position and provide services related to where you are.
Keywords: Mobile
Advice and complaints
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Your fixed line, mobile and internet
Our job is to make sure that phone companies treat you fairly.
Our advice and monitoring forms -
TV and Radio Programmes
Are you concerned about a programme you have seen on television or listened to on the radio?
Find out how to complain -
TV and Radio reception problems
The BBC are responsible for investigating complaints of interference to domestic radio and television.
Advice and how to report a problem
Stay up to date
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Ofcom Consultations
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The Communications Market
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The Consumer Experience
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Enforcement Bulletins
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Audience complaints