Find out more about ParentPort

Protecting children from harmful or inappropriate material on TV and radio is one of Ofcom’s most important duties.

There’s a whole section of the Ofcom’s Broadcasting Code dedicated to protecting children, including rules about the 9pm watershed on TV.

You can find out more about this work – including how to submit a complaint – in our parents section.

But what if you have got a concern about something other than TV or radio programmes?

Help for parents

ParentPort was launched in October to make it easier for parents to complain about material they have seen or heard across the media, communications and retail industries.

The website has been jointly developed by the Advertising Standards Authority (ASA), the Authority for Television On Demand (ATVOD), the BBC Trust, the British Board of Film Classification (BBFC), Ofcom, the Press Complaints Commission (PCC) and the Video Standards Council (VSC)/Pan-European Game Information (PEGI).

It provides straightforward information on what parents can do if they feel they have seen or heard something inappropriate for their children.

The site makes the process of making a complaint easier by directing parents to the right regulator for their specific area of concern.

Have Your Say

The website also provides a ‘Have Your Say’ section, which allows parents to provide informal feedback and comments which regulators will use as an extra gauge of parental views.

There’s also advice on how to keep children safe online and what parents can do about other products like clothing and the display of magazines in shops.

Go to ParentPort

ParentPort: Working together for media standards