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Guide to tackling nuisance calls and messages

Young mum on phoneMost of us will have received a nuisance call or message at some time or other.

Maybe it was that time you rushed to the phone only to find it was a call centre trying to sell you something you didn’t want or need.

Or it could have been that text message offering thousands of pounds in compensation for an injury you hadn’t even suffered.

Nuisance calls and messages come in a variety of different shapes and sizes and can be inconvenient and annoying at the best of times.

But for more vulnerable consumers they can also cause considerable distress and anxiety.

If you’re fed up receiving these calls and messages there is something you can do about it.

Below you will find a series of guides which explain the different types of nuisance calls and messages.

Each guide includes advice on what action you can take to protect yourself and who you can complain to.


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