Every fortnight Ofcom publishes our findings on the complaints we’ve received about TV and radio programmes.
It’s the culmination of a process which begins as soon as we receive a complaint from a viewer or listener.
Each complaint is assessed against the Broadcasting Code to see if it needs investigating further.
The code sets standards for television and radio shows and broadcasters have to follow these rules.
These rules exist to protect viewers and listeners but also to ensure broadcasters have the freedom to make challenging programmes.
The rules not only cover harm and offence, but also other areas like impartiality and accuracy, sponsorship and commercial references as well as fairness and privacy.
Every fortnight we publish a Broadcast Bulletin which includes our complaints adjudications.
The latest bulletin (pdf) is published today.
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