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Independent regulator and competition authority
for the UK communications industries.

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Will your landline telephone work during a power cut?

February 14, 2014

Many of us experience power cuts from time to time, which can be caused by bad weather or problems with electricity lines.

Keywords: Landline, Phone

Don’t get spoofed by phone number scams

January 31, 2014

Many phone handsets now let you see the number of the person calling before you answer.

Keywords: nuisance calls

Checklist when taking out a new phone or broadband contract

January 22, 2014

If you’re thinking of signing up to a new mobile phone, home phone or broadband deal, there are a few things you might want to consider first.

Keywords: Broadband, Contract, Landline, Mobile

Information on inadvertent roaming in Northern Ireland

Mobile keypad

January 15, 2014

Mobile phone users in Northern Ireland, particularly in border regions, may incur international roaming charges without ever leaving the country.

Keywords: Mobile, Roaming, Telecoms

Contact details

December 19, 2013

Contact details for making a complaint about a nuisance call or message.


Protecting yourself from nuisance calls and messages

December 19, 2013

This guide provides some tips on how to reduce the number of nuisance calls and advice about what to do when you receive them.


Managing the costs of your communications


December 18, 2013

We all want the best from our communications and that includes getting the best value for money.

Keywords: Broadband, Consumer, Landline, Mobile, Phone

Managing your costs – mobile phones

Mobile phone keypad

December 18, 2013

Knowing how you use your phone and choosing the right package is key to ensuring you get the best value from your mobile phone deal.

Keywords: Mobile, Phone

Managing your costs – landline phones

December 18, 2013

The cost of a landline is made up of two elements – line rental (the amount you pay each month to have a phone line to your home) and the cost of the calls you make.

Keywords: Consumer, Landline

Managing your costs – broadband

December 18, 2013

We use the internet so much to do so many different things that broadband has become a key part of many people’s lives.

Keywords: Broadband, Consumer

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