a a a Display options Cymraeg
Follow Ofcom on Facebook Follow Ofcom on Twitter Subscribe to the Ofcom RSS Follow Ofcom on YouTube Subscribe to the Ofcom Email Updates

Independent regulator and competition authority
for the UK communications industries.

Search Ofcom

Guides

Tagged with - ADR

Customer service problems

July 29, 2009

Customer service  is one of the most complained about issues and Ofcom is keen to monitor consumer experience.

Keywords: ADR, Advice, Complaints, Customer service

Mis-selling – fixed line

landthumb2

July 29, 2009

Tackling mis-selling remains an important priority to Ofcom.

Keywords: ADR, Advice, Landline, Mis-selling, Phone, Telecoms

Telecoms complaints

Complaints

July 15, 2009

We're spending a record amount of time surfing the net and speaking on our mobile and landline phones, but who do you complain to when something goes wrong?

Keywords: ADR, Broadband, Complaints, Consumer, Internet, ISP, Landline, Mobile, Phone, Telecoms

Back to top

Filter by keyword

Got a question? Ask Us!


© Ofcom

© Ofcom - see our terms and conditions at http://www.ofcom.org.uk/terms-of-use/