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Tagged with - Advice

Parents guide on buying a mobile phone or tablet for your child

December 9, 2013

If you're considering buying your child a new mobile phone or tablet, this guide will help you make an informed decision about which device and deals might best suit your child's needs.

Keywords: Advice, Consumer, Mobile, Online safety, Phone

Guide to tackling nuisance calls and messages

October 1, 2012

Most people will at one time or another receive a nuisance call or message.

Keywords: Advice, Complaints, Consumer, Silent calls

Marketing emails

October 1, 2012

Email has revolutionised how we keep in touch.

Keywords: Advice, Complaints, Consumer, Email

Live telesales calls

October 1, 2012

If someone rings you trying to sell you something, this is known as a live marketing call.

Keywords: Advice, Complaints, Consumer

Automated marketing calls

October 1, 2012

Not every marketing call involves a call centre trying to push a product – sometimes you may just hear a recorded message.

Keywords: Advice, Complaints, Consumer

Marketing faxes

October 1, 2012

If you have a fax machine then you’ve probably received faxes you don’t want.

Keywords: Advice, Complaints, Consumer

Abusive and threatening calls

October 1, 2012

Malicious, abusive or threatening calls, whether from people you know or from strangers, are a criminal offence. 

Keywords: Advice, Complaints, Consumer

Abandoned and silent calls

October 1, 2012

The phone rings, you rush to answer but there’s no one there.

Keywords: Advice, Complaints, Consumer, Silent calls

Spam texts

October 1, 2012

Texting is more popular than ever before, with over 152 billion texts sent in 2012 alone. So it’s no surprise that companies and organisations are increasingly choosing to market their products by text.

Keywords: Advice, Complaints, Consumer, Text message

Fax-in-error calls

October 1, 2012

A fax in error call is where you receive a fax to your telephone line where no fax machine is attached.

Keywords: Advice, Complaints, Consumer

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