Guides

August 4, 2010

It's become much easier to switch broadband providers in recent years, which in turn has led to better deals for consumers.

Keywords: Broadband, Internet, ISP

July 26, 2010

As we ask the internet to do more and more for us – such as bringing us TV programmes, movies and games – a rising number of Internet Service Providers (ISPs) are selling their services by claiming faster and faster broadband speeds.

Keywords: Broadband, Internet, ISP

August 27, 2009

More and more people are choosing to use mobile broadband.

Keywords: Broadband, Consumer, Internet, ISP, Mobile, Roaming, Telecoms, Wireless

August 13, 2009

Often the price that’s advertised is not necessarily the only charge that you will pay. But what the extra charges to look out for?

Keywords: Broadband, Complaints, Consumer, ISP, Landline, Mobile, TV

July 15, 2009

We're spending a record amount of time surfing the net and speaking on our mobile and landline phones, but who do you complain to when something goes wrong?

Keywords: ADR, Broadband, Complaints, Consumer, Internet, ISP, Landline, Mobile, Phone, Telecoms