Guides

March 1, 2012

While we’re spending more time than ever before using our phones and broadband, the costs of using them have consistently fallen over recent years.

Keywords: Advice, Complaints, Consumer, Landline, Mobile, Roaming, Telecoms

August 25, 2010

It’s a hectic time for thousands of teenagers across the country as they sort out their college and university places.

Keywords: Broadcasting, Internet, Landline, Mobile, Phone

October 10, 2009

If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. It tells you about some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.

Keywords: Advice, BT, Consumer, Landline, Numbering, Phone

September 1, 2009

It’s been a tough year for businesses up and down the country with a number of famous high street names falling victim to the recession.

Keywords: Broadband, Consumer, Landline, Phone, Telecoms

August 13, 2009

Often the price that’s advertised is not necessarily the only charge that you will pay. But what the extra charges to look out for?

Keywords: Broadband, Complaints, Consumer, ISP, Landline, Mobile, TV

July 29, 2009

Tackling mis-selling remains an important priority to Ofcom.

Keywords: ADR, Advice, Landline, Mis-selling, Phone, Telecoms

July 15, 2009

We're spending a record amount of time surfing the net and speaking on our mobile and landline phones, but who do you complain to when something goes wrong?

Keywords: ADR, Broadband, Complaints, Consumer, Internet, ISP, Landline, Mobile, Phone, Telecoms