News

May 15, 2012

Mystery shopping to check compliance with Ofcom’s Voluntary Code of Practice on Broadband Speeds has revealed that information provided to consumers by internet service providers (ISPs) has improved but has also identified areas where further work is needed.

Keywords: Broadband, Consumer, ISP

May 14, 2012

Switching from one mobile phone provider to another is quicker and easier than it’s ever been.

Keywords: Mobile, Phone, Telecoms

May 11, 2012

The cost of using your mobile phone when travelling abroad in the European Union is set to fall further over the next two years.

Keywords: Mobile, Phone, Roaming

May 10, 2012

Ofcom today invited applications for 21 local TV channels across the UK. This follows new duties given to Ofcom by Parliament to license local TV.

Keywords: Broadcasting, TV

May 8, 2012

Viewers and listeners often complain to us about programmes they’ve seen or heard on TV and radio.

Keywords: Broadcasting, Complaints, Radio, TV

May 4, 2012

Ofcom today announces the award of four new community radio licences for services in the south west of England.

Keywords: Community radio, Radio

April 27, 2012

Ofcom today proposed a cap on prices that Royal Mail can charge for Second Class large letters and small parcels.

Keywords: Post

April 24, 2012

The advent of digital technology has provided a wealth of new opportunities for children and young people.

Keywords: Broadband, Mobile, Online safety, TV

April 23, 2012

Every time we receive a complaint from a viewer or listener, we assess it against the Broadcasting Code.

Keywords: Broadcasting, Complaints, Radio, TV