News
Tagged with - ADR
A guide to telecoms complaints
September 30, 2010
These days we spend more time than ever before surfing the web and using our phones.
Keywords: ADR, Advice, Complaints, Consumer, Telecoms
Telecoms complaints
April 13, 2010
These days we spend more time than ever before surfing the web and using our phones.
Keywords: ADR, Advice, Billing, Broadband, Complaints, Consumer, Customer service, Extra charges, Internet, Mobile, Phone
Improving consumer complaints handling processes
December 18, 2009
Ofcom today announced a range of proposals to improve communications providers’ processes for handling consumer complaints.
Keywords: ADR, Broadband, Complaints, Phone, Telecoms
Telecoms company fined
August 27, 2009
Ofcom has fined a company the maximum amount possible for breaching telecoms rules.
Keywords: ADR, Consumer, Investigation, Telecoms
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