News

June 13, 2011

If you’ve been hit with a phone or broadband bill that’s much higher than normal then we’d like to hear from you.

Keywords: Billing, Broadband, Consumer, Landline, Mobile, Phone

May 10, 2011

Ofcom is today asking consumers to get in touch if they have received a higher than expected mobile, landline or broadband bill in the past 12 months.

Keywords: Billing, Broadband, Consumer, Mobile, Phone

April 13, 2010

These days we spend more time than ever before surfing the web and using our phones.

Keywords: ADR, Advice, Billing, Broadband, Complaints, Consumer, Customer service, Extra charges, Internet, Mobile, Phone

January 19, 2010

A new study claims the average Briton wastes almost half of their mobile phone tariff’s free minutes and text allowance each month.

Keywords: Billing, Mobile, Phone, Text message

July 1, 2009

It's now cheaper to use your mobile phone while visiting Europe after new rules came into force today.

Keywords: Billing, Mobile, Roaming, Telecoms