News

October 22, 2012

Over half of people in the UK (56%) have been targeted by online criminals yet millions are stil in the dark about online safety, a new survey reveals today.

Keywords: Advice, Internet, Online safety

February 8, 2012

A new online survey conducted by the website ParentPort reveals that, of those parents surveyed whose children watch films at home, 40% had allowed their children to watch a film classified above their age.

Keywords: Advice, Broadcasting, Radio, TV

May 2, 2011

While many of us enjoy a trouble-free broadband or telephone experience, there may be occasions when we have to contact our communications provider.

Keywords: Advice, Broadband, Complaints, Consumer, Landline, Mobile

April 21, 2011

The most complained about major telecoms providers are today revealed by Ofcom, based on all consumer telecoms complaints received by Ofcom between October 2010 and February 2011.

Keywords: Advice, Broadband, Complaints, Consumer, Landline, Mobile, Phone

March 24, 2011

While many of us enjoy a trouble-free broadband or telephone experience, there may be occasions when we have to contact our communications provider.

Keywords: Advice, Broadcasting, Consumer, Phone, TV

January 26, 2011

The bodies that write the Advertising Codes (CAP and BCAP) have launched a consultation into how internet service providers advertise broadband speeds.

Keywords: Advice, Broadband, Consumer, Internet, ISP, Mobile

January 11, 2011

While many of us enjoy a trouble-free broadband or telephone experience, there may be occasions when we have to contact our communications provider.

Keywords: Advice, Broadband, Consumer, Mobile, Telecoms

November 15, 2010

Consumers have been warned not to be duped into downloading fake anti-virus software which leaves them out of pocket and open to identify theft.

Keywords: Advice, Internet, Online safety

October 3, 2010

Over the past year we’ve answered more than 300,000 of your questions through this website – ranging from queries about broadband speeds to questions about switching phone providers.

Keywords: Advice, Broadband, Broadcasting, Consumer, Mobile, Numbering, Phone, Radio, Telecoms