News

May 25, 2011

Ofcom has today confirmed a number of changes to its regulations that will benefit consumers, as a result of new European telecoms law.

Keywords: Consumer, Mobile, PAC, Phone, Slamming, Telecoms

April 11, 2011

The time it takes to switch your mobile phone number to a new provider has been halved.

Keywords: Mobile, PAC, Phone

July 8, 2010

The time it takes consumers to transfer their mobile number to a new provider is to be halved, Ofcom confirmed today.

Keywords: Mobile, PAC, Phone

May 7, 2010

While many of us enjoy a trouble-free broadband or telephone experience, there may be occasions when we have to contact our communications provider.

Keywords: Broadcasting, Complaints, Consumer, Customer service, MAC, PAC, Phone

April 1, 2010

Ofcom today confirmed that, subject to the outcome of a further short consultation, consumers will be able to transfer their existing mobile phone number to a new provider in just one working day rather than the current two days.

Keywords: Mobile, PAC, Phone, Telecoms

August 3, 2009

The time it takes to transfer your mobile phone number when you switch provider could be slashed under new Ofcom proposals.

Keywords: Mobile, PAC, Phone, Telecoms

November 11, 2008

Want to switch mobile phones? Make sure you don't end up without a signal.

Keywords: 3G, Mobile, PAC, Phone