News

December 7, 2010

The last five years have brought many benefits for the UK’s phone and broadband customers.

Keywords: Broadband, Consumer, Customer service, Investigation, Landline, Mobile, Phone, Silent calls, Slamming, Telecoms

October 19, 2010

These days we spend more time than ever before surfing the web and using our phones.

Keywords: Complaints, Consumer, Mis-selling, Phone, Silent calls, Slamming, Telecoms

June 16, 2010

A London-based phone and broadband provider has been warned to urgently clean up its act after it repeatedly broke consumer protection rules.

Keywords: Complaints, Consumer, Mis-selling, Phone, Slamming, Telecoms

March 17, 2010

Strict new Ofcom rules come into force tomorrow to stamp out the problems of landline mis-selling and slamming.

Keywords: Landline, Mis-selling, Phone, Slamming

October 16, 2009

Increased competition in the telecoms market has led to more choice and better deals for millions of consumers.

Keywords: Investigation, Landline, Mis-selling, Phone, Slamming, Telecoms

October 13, 2009

Communications play a major part in our daily lives, so it’s important that we can all enjoy them to the full.

Keywords: Advice, Broadband, Consumer, Customer service, Internet, Landline, Media Literacy, Silent calls, Slamming, TV on demand

June 24, 2009

The number of complaints to Ofcom about telephone and broadband problems has fallen.

Keywords: Broadband, Complaints, Consumer, Mis-selling, Phone, Silent calls, Slamming, Telecoms