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Independent regulator and competition authority
for the UK communications industries.

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Telecoms advice and complaints

If you need advice or would like to tell us about your experience with your telecoms provider, this section of our website will help.

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Advice and complaints

  • Your fixed line, mobile and internet

    Our job is to make sure that phone companies treat you fairly.
    Our advice and monitoring forms

  • TV and Radio Programmes

    Are you concerned about a programme you have seen on television or listened to on the radio?
    Find out how to complain

  • TV and Radio reception problems

    The BBC are responsible for investigating complaints of interference to domestic radio and television.
    Advice and how to report a problem

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