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Telecoms advice and complaints
If you need advice or would like to tell us about your experience with your telecoms provider, this section of our website will help.
Advice and complaints
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Your fixed line, mobile and internet
Our job is to make sure that phone companies treat you fairly.
Our advice and monitoring forms -
TV and Radio Programmes
Are you concerned about a programme you have seen on television or listened to on the radio?
Find out how to complain -
TV and Radio reception problems
The BBC are responsible for investigating complaints of interference to domestic radio and television.
Advice and how to report a problem
Stay up to date
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Ofcom Consultations
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The Communications Market
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The Consumer Experience
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Enforcement Bulletins
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Audience complaints