Privacy

Privacy is important to us all. If you have any concerns, the articles below will give you advice to help resolve any problems.

Silent calls

When you answer the phone and hear silence at the other end, you may fear the worst. Silent calls can be concerning but, in the vast majority of cases, they are not malicious.

Unsolicited sales calls

Everybody has, at some point, received a sales call. Whilst sales calls can be beneficial, some may find them annoying or inconvenient.

Malicious or nuisance calls

Malicious or nuisance calls can have a big effect on those who receive them.

Automated calls

Many of us will have at some time answered the phone, only to hear an automated announcement.

Unsolicited Text Messages

With texting being so popular, some companies have now chosen to use this as a way to advertise their services. Sometimes this can be frustrating and you may wish to stop these messages.

Unsolicited E-mail

Email is now a day to day method of communication. But sometimes we receive emails that we haven’t asked for and don’t want.

Unsolicited sales and marketing faxes

If you have a fax machine, you may at some point have received a sales or marketing fax. Whilst these faxes can be beneficial, some may find them annoying or inconvenient.

Data protection

The Data Protection Act 1998 is in place to safeguard our personal data.

Recording calls

In order to record a call, there are many regulations which need to be observed.

Anything else?

If the topic you are looking for is not here, you may wish to look and see if it is in one of the other areas.

If you are still unable to find the advice you are looking for, you can contact our Advisory Team on: 0300 123 3333 or 020 7981 3040.

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