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Recording calls
There are several pieces of legislation governing the recording of phone calls. These include:
- Regulation of Investigatory Powers Act 2000 (RIPA)
- Telecommunications (Lawful Business Practice)(Interception of Communications) Regulations 2000 (LBP Regulations)
- Data Protection Act 1998
- Telecommunications (Data Protection and Privacy) Regulations 1999
- Human Rights Act 1998
If you need help in this area you should seek legal advice. Due to the complexities of the laws involved, Ofcom is not in a position to offer guidance.
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