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Misleading advertising

1950s TV presenter advertising a productBy law, advertisements must be legal, decent, honest and truthful in the way they sell to us.

If you believe that an advertisement is misleading, or inappropriate, you should tell the advertiser.

You also have the right to complain to the advertising regulator, the Advertising Standards Authority (ASA).

If they uphold your complaint, they have the power to order an ad to be changed, or indeed withdrawn altogether.

Their website lists the types of advertising they can investigate.

Related issues:

Mobile mis-selling

Fixed line mis-selling

Broadband mis-selling

Disputing your bill

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